Privacy Policy

Last updated: October 27, 2026 (draft)

What we collect

• Uploaded 3D models. Used only to calculate the quote. They're deleted automatically about 1 hour after last use.
• Quote details (printer, material, options, price, file name). Kept so the shop can see its quote count and so a print request can refer to the quote.
• Print requests. When you click "Request this print", we store your name, email and notes, plus the quote, and show them only to that shop.
• Shop accounts. Shop name, link name, email and a securely hashed password (argon2). We never store passwords in plain text.
• Technical data. IP addresses are held briefly in memory for rate limiting. Our hosting and network providers (Cloudflare) may keep standard request logs.

What we don't do

• We don't sell or rent your data.
• We don't use advertising trackers or analytics cookies.
• We don't share customer contact details with anyone except the shop you sent the request to.

Cookies

Shop owners who log in get a single secure, HttpOnly session cookie. Customers getting quotes don't receive cookies from us. Fonts and 3D libraries load from Google Fonts and jsDelivr.

Your choices

Shops can delete their account and all of its data from the dashboard. Customers who sent a print request can ask that shop to delete their details.

Changes

We'll update this page when anything changes and before any paid plans launch.